Smart Quote is the intake pathway for VLTA headlight repair, lens replacement, DRL repair, OEM lighting and mail-in enquiries.
Customers should provide the vehicle make, model, year where known, headlight side or sides, the relevant service or fault type, and a short description of the problem. Helpful fault notes include visible cracking, condensation, DRL failure, warning messages, yellowing, impact damage, or prior repair history where known.
Smart Quote works best with clear photos of the full vehicle front, each affected headlight, close-ups of damage or symptoms, labels or part numbers where visible, and dashboard warnings where relevant. These photos help VLTA understand the visible condition before confirming the next step.
Melbourne-area customers may be guided toward a local appointment or drop-off pathway where suitable. Interstate and regional customers use the courier or mail-in process to VLTA at Williamstown North, VIC, with removal and refit arranged separately when required.
After submission, VLTA reviews the supplied information and confirms the appropriate next step, which may include clarification, inspection, logistics instructions, service suitability, or quote scope. A Smart Quote submission does not create a turnaround promise, pricing guarantee, or obligation to proceed.